Privacy Policy

Privacy Policy

Introduction

At https://middletown-de-it-services.storysurge.net, we, Middletown DE IT Services (hereafter referred to as “the Company” or “we”), are deeply committed to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Transferability and Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to our website, applications, services, and products accessed through https://middletown-de-it-services.storysurge.net. However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides our practices when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit websites linked to this Privacy Statement.
  3. Engage with communications from us, such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account and profile.
  2. Payment Information: Transaction details for billing and payment processing.
  3. Financial Information: Financial records as required for service provision.
  4. Purchase Information: Data about products or services you’ve acquired from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices used to access our services.
  6. Location Data: Geographic information collected from your device (with your consent).
  7. Feedback: Opinions, suggestions, and comments provided by users.
  8. Social Media Information: User data shared via social media platforms when interacting with our content.
  9. Product Information: Details about products you interact with or purchase on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies like tracking cookies and analytics tools. Additionally, we may receive personal data from third parties who have consent to share such information, subject to their respective privacy agreements.

Cookies

We employ cookies for enhanced user experience and analytics purposes. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our website and utilizing its core features.
  2. Preference: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics: Collecting aggregated data about how users interact with our site, helping us improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data. Our retention periods are determined based on legal obligations, tax requirements, financial reporting, and business needs.

Security Measures

To protect your personal data, we have implemented robust organizational safeguards and security measures, including:

  • Encryption: Ensuring secure transmission and storage of sensitive information.
  • Secure Third-Party Processing: Engaging trusted third parties who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities and use of our platform.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data.
  • The right not to be subject to automated decision-making processes (including profiling).
  • The right to file appeals or complaints with relevant data protection authorities.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via the provided contact information.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through updates on our website, ensuring you are always informed about our data handling practices.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to your privacy, please contact us:

  • Email: [email protected]
  • Mail: Middletown DE IT Services, [Address], [City, State, ZIP Code]